SLC: Communicating

Entry Level 3FS Level 1FS Level 2AQACity & GuildsEdexcelHighfield QualificationsNCFEOpen Awards

SLC: Communicating Revision

Communicating


It is important to communicate effectively when in a conversation.

This will ensure the message you are trying to convey will be successful.

Make sure you are happy with the following topics before continuing:

Speaking Clearly


Make sure your points are understood by speaking clearly using complete sentences.

 

However, don’t speak too quickly, quietly, or loudly as this could affect the flow of effective communication.

 

Using the correct vocabulary and tone is also crucial as it shows you understand the register of the conversation.


 

FS Level 1FS Level 2Entry Level 3AQAEdexcelCity & GuildsNCFEOpen AwardsHighfield Qualifications

Communicating: Presenting


 

Try to have a structure in mind when communicating.

 

This will help the listener to:

  • Follow the information more easily
  • Ask detailed questions from what you have said

 

Small notes are useful when presenting, but DO NOT read off a script.

This is important!

 

Reading off a script will show your examiner that you are not communicating effectively, which will lose you marks.

 

It will also make it difficult for your audience to feel engaged or involved, and they will struggle to remain interested.

 


 

FS Level 1FS Level 2Entry Level 3AQAEdexcelCity & GuildsNCFEOpen AwardsHighfield Qualifications

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Communicating: Discussion


 

There are certain conditions for a discussion to be successful.

 

  1. Turn-taking = Make sure that you allow others to speak when you have finished
  2. Politeness = Always be respectful of others when conversing
  3. Eye contact = Maintain eye contact to remain engaged and interested

 

Make sure you express your ideas with the group clearly – avoid taking a long time to make your point!

 

If you speak for 5 minutes straight with long-winded ideas, this will not move the discussion forward and lose you marks!

 

FS Level 1FS Level 2Entry Level 3AQAEdexcelCity & GuildsNCFEOpen AwardsHighfield Qualifications

Talk in Detail


 

Now that ways of effective communication have been established, it is time for more detail.

 

It is important to elaborate on your points in order to back them up even more and provide further evidence.

 

However, remember to keep it relevant!

 

For example, you wouldn’t give one word answers in a job interview! Instead, you should provide as much detail as possible.

 

FS Level 1FS Level 2Entry Level 3AQAEdexcelCity & GuildsNCFEOpen AwardsHighfield Qualifications

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