SLC: Communicating

Entry Level 3FS Level 1FS Level 2AQACity & GuildsEdexcelHighfield QualificationsNCFEOpen Awards

Communicating


It is important to communicate effectively when in a conversation.

This will ensure the message you are trying to convey will be successful.

Make sure you are happy with the following topics before continuing:

Speaking Clearly


Make sure your points are understood by speaking clearly using complete sentences.

 

However, don’t speak too quickly, quietly, or loudly as this could affect the flow of effective communication.

 

Using the correct vocabulary and tone is also crucial as it shows you understand the register of the conversation.


 

FS Level 1FS Level 2Entry Level 3AQAEdexcelCity & GuildsNCFEOpen AwardsHighfield Qualifications

Communicating: Presenting


 

Try to have a structure in mind when communicating.

 

This will help the listener to:

  • Follow the information more easily
  • Ask detailed questions from what you have said

 

Small notes are useful when presenting, but DO NOT read off a script.

This is important!

 

Reading off a script will show your examiner that you are not communicating effectively, which will lose you marks.

 

It will also make it difficult for your audience to feel engaged or involved, and they will struggle to remain interested.

 


 

FS Level 1FS Level 2Entry Level 3AQAEdexcelCity & GuildsNCFEOpen AwardsHighfield Qualifications

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Communicating: Discussion


 

There are certain conditions for a discussion to be successful.

 

  1. Turn-taking = Make sure that you allow others to speak when you have finished
  2. Politeness = Always be respectful of others when conversing
  3. Eye contact = Maintain eye contact to remain engaged and interested

 

Make sure you express your ideas with the group clearly – avoid taking a long time to make your point!

 

If you speak for 5 minutes straight with long-winded ideas, this will not move the discussion forward and lose you marks!

 

FS Level 1FS Level 2Entry Level 3AQAEdexcelCity & GuildsNCFEOpen AwardsHighfield Qualifications

Talk in Detail


 

Now that ways of effective communication have been established, it is time for more detail.

 

It is important to elaborate on your points in order to back them up even more and provide further evidence.

 

However, remember to keep it relevant!

 

For example, you wouldn’t give one word answers in a job interview! Instead, you should provide as much detail as possible.

 

FS Level 1FS Level 2Entry Level 3AQAEdexcelCity & GuildsNCFEOpen AwardsHighfield Qualifications

Additional Resources

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Exam Tips Cheat Sheet

FS Level 2
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How to Pass Your Level 2 SLC

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How to Pass Your Level 1 SLC

FS Level 1

Specification Points Covered

EL3.3 – Communicate information and opinions clearly on a range of topics

L2.3 – Respond effectively to detailed or extended questions and feedback

L2.4 – Make requests and ask detailed and pertinent questions to obtain specific information in a range of contexts

L2.5 – Communicate information, ideas and opinions clearly and effectively, providing further detail and development if required

L2.6 – Express opinions and arguments and support them with relevant and persuasive evidence

L2.7 – Use language that is effective, accurate and appropriate to context and situation

L2.8 – Make relevant and constructive contributions to move discussion forward

L2.9 – Adapt contributions to discussions to suit audience, purpose and medium

L2.10 – Interject and redirect discussion using appropriate language and register

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